At MISA Energy, great customer service goes beyond meeting expectations, it means creating experiences that make every customer feel valued.
This Customer Service Week, we celebrate our customers and the people across MISA Energy who make service excellence a daily commitment. As we reflect on this year’s theme, “The Extra Mile,” we renew our promise to listen, care, respond and continually find better ways to serve you.
Find below a message from our CEO to our valued customers:
MESSAGE FROM THE CEO – GOING THE EXTRA MILE FOR YOU
To our valued customers,
As we celebrate Customer Service Week 2026, I would like to extend my sincere appreciation to you, our valued customers, for choosing MISA Energy Ghana Ltd and for the trust you continue to place in us.
This year’s theme, “The Extra Mile,” captures what exceptional customer service means to us. It is about going beyond what is expected, listening more closely, understanding your needs, responding with care, and consistently looking for ways to serve you better.
At MISA Energy, you are at the centre of everything we do. Every time you visit one of our stations, receive a delivery, make an enquiry or interact with any member of our team, you give us an opportunity to demonstrate how much we value your business.
As we grow, our promise remains clear: to provide safe, reliable, quality energy solutions while delivering an experience that makes you feel valued, respected and appreciated.
Going the extra mile is not simply about doing more. It is about caring more. That is why we are challenging every member of the MISA Energy family across our stations, offices and operations to listen to our customers, anticipate their needs and take ownership of delivering a better experience every day.
We are privileged to share this journey with you.
Thank you for your trust, your loyalty and your partnership. We do not take it for granted.
As we celebrate Customer Service Week, we reaffirm our commitment to putting you first today, tomorrow and always.
Happy Customer Service Week 2026!
Fueling your dreams, putting you first.
Brent Nartey
C.E.O
MISA Energy Ghana Ltd
